I’m sorry you feel that way
“I’m sorry you feel that way.” It sounds reasonable, almost caring. And yet, this is where it goes wrong. At first glance, it seems like an apology. But if you listen closely, you’ll hear that [...]
Setting boundaries
“This is my boundary, and you’re not crossing it either,” Astrid shouted at Harmjan in Season 1 of B&B Vol Liefde. Harmjan had used more spices than Astrid had specified. Looking back, she said, “I [...]
Comfortzone
“You need to step out of your comfort zone. You play it too safe. Test your limits!” Comments like that from your boss. Ever heard them? You immediately wonder: do I want this? Does this [...]
Stop passing it on. Take what’s yours.
A young mother is sitting in a crowded café. Her baby is sleeping in a baby carrier, surrounded by piles of coats and bags. An older couple is trying to get past her chair with [...]